EdgeStar Ice Maker IP210SS User Manual

 
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance.  
Always read and obey all safety messages.  
This is the safety alert symbol:  
!
All safety messages will follow the safety alert symbol and the word “DANGER” or  
“WARNING”.  
DANGER  
!
!
WARNING  
These words mean:  
You can be killed or seriously injured if you don’t immediately follow instructions.  
All safety messages will tell you what the potential hazard is, tell you how to reduce the  
chance of injury, and tell you what can happen if the instructions are not followed.  
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IMPORTANT SAFETY TIPS  
When using electrical appliances, basic safety precautions should be followed to reduce the  
risk of fire, electric shock, and/or injury to persons or property. Read all instructions before  
using any appliance.  
Do not operate this or any other appliance with a damaged cord.  
Connect to properly polarized outlets only. No other appliance should be plugged into the  
same outlet. Be sure that the plug is fully inserted into the receptacle.  
Do not run cord over carpeting or other heat insulators. Do not cover the cord. Keep cord  
away from traffic areas, and do not submerge in water.  
We do not recommend the use of an extension cord, as it may overheat and become a  
fire risk. If you must use an extension cord, use a cord of No.14 AWG minimum size and  
rated for no less than 1875 watts.  
Unplug the ice maker before cleaning it or making repairs.  
Exercise caution and use reasonable supervision when appliance is used near children.  
Do not clean your ice maker with flammable fluids. The fumes can create a fire hazard or  
explosion.  
Do not tip over.  
If the ice maker is brought in from outside in wintertime, give it a few hours to warm up to  
room temperature before plugging it in.  
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1. Cover: Features a transparent window for interior visibility.  
2. Ice shovel.  
3. Control Panel: Easy to use, with touch controls.  
A. Ice-full light.  
B. Ice size indicators: Small, Medium, and Large.  
C. Ice size selector button.  
D. Add water light: when lit, add water.  
E. Power indicator.  
F. Power button.  
4. Foot  
5. Water drain cap: For draining water from water reservoir.  
6. Air vent.  
Note: Ice scoop not shown.  
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2
3
6
5
4
D
A
B
C
E
F
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UNPACKING YOUR ICE MAKER  
1. Remove the exterior and interior packaging. Check that ice basket and ice scoop is  
included. If any parts are missing, please contact customer service.  
2. Clean the interior with lukewarm water and a soft cloth. Take out the ice basket and clean  
it .  
3. Find a location for your ice maker that is protected from direct sunlight and other sources  
of heat (e.g., stove, furnace, radiator). Place the ice maker on a level surface. Maker sure  
that there is at least 5 inches of space between the back and sides of your ice maker and  
the wall.  
4. Allow one hour for the refrigerant fluid to settle before plugging ice maker in.  
5. The appliance must be positioned so that the plug is accessible.  
CONNECTING YOUR ICE MAKER  
DANGER  
!
* Improper use of the grounded plug can result in the risk of electrical shock. If the  
power cord is damaged please call customer service.  
1. This unit should be properly grounded for your safety. The power cord of this appliance is  
equipped with a three-prong plug which mates with standard three prong wall outlets to  
minimize the possibility of electric shock.  
2. Plug your appliance into an exclusive, properly installed, grounded wall outlet. Do not  
under any circumstances, cut or remove the third (ground) prong from the power cord. Any  
questions concerning power and/or grounding should be directed toward a certified  
electrician.  
3. This appliance requires a standard 110~120 volt, 60Hz electrical outlet with three-prong  
ground.  
CLEANING AND MAINTAINING YOUR ICE MAKER  
Before using your ice maker, it is strongly recommended to clean it thoroughly.  
1. Take out the ice basket.  
2. Clean the interior with diluted detergent, warm water and a soft cloth.  
3. The outside of the ice maker should be cleaned regularly with a mild detergent solution  
and warm water.  
4. Dry the interior and exterior with a soft cloth.  
5. When the machine is not in use, open the water drain cap to completely drain the water  
reservoir.  
4
 
1. Select the size of the ice cube by pressing the “Select” button. If the room temperature is  
lower than 60°F, it is best to select the small or medium ice size, otherwise the ice cubes  
might stick together.  
2. Open the cover, remove the ice basket and pour water into tank.  
Keep water level below the level mark.  
3. Press “Power” on the control panel to begin the ice making cycle.  
4. The ice making cycle lasts 6 to 15 minutes, depending on the size of the ice cubes  
selected.  
5. While the ice maker is on, verify the water level periodically. If the water level is too low,  
the ice maker will stop automatically, and the “Water” indicator will turn on.  
Press the “Power” button, fill the unit with water, and press “Power” again.  
Allow the refrigerant inside the compressor at least 3 minutes to settle before restarting.  
6. The ice maker automatically stops working when the ice basket is full.  
7. Change the water in the water reservoir every 24 hours to ensure a reasonable hygiene  
level.  
If the ice maker will not be used for an extended period of time, you should drain the water  
from the reservoir and wipe out the inside of the unit.  
5
 
TROUBLESHOOTING  
Issue  
Solution  
No power to the unit.  
Check to make sure the power cord is plugged  
in  
Check the control panel for any lights or if there  
is any movement with any components of the  
unit such as the ice case or water pump. If there  
is no light or no movement, contact EdgeStar  
support.  
When the ice maker is plugged in, the power  
light may blink until you push the power button  
to turn on the unit.  
Only the power and/or ice cube size lights  
are on, unit is not working and does not  
respond to buttons pushed on the control  
panel.  
If you push the power button, but the unit does  
not respond, then the probable cause is a faulty  
control panel, and needs to be replaced.  
Contact EdgeStar support.  
After pushing the power button and making Contact EdgeStar support.  
ice cube selections, the ice maker does  
nothing.  
Contact EdgeStar support.  
Ice case moves back and forth but does not  
stop in the water fill position.  
Check to see if the ice maker is being used in  
proper ambient temperature. If unit is run in a  
room that is particularly hot at times, such as  
kitchen or laundry rooms, Please move the unit  
to a different, cooler room and try again.  
If ice maker is being used in proper ambient  
temperatures, then check to see if the fan on the  
side of the unit is working during the cycle. If not,  
then the fan needs to be replaced as it is not  
drawing the heat off the coils. Contact EdgeStar  
support.  
Unit goes through the ice making process,  
but no ice is produced, or ice cubes are  
very small.  
Make sure the unit is sitting level  
Compressor makes a knocking noise  
If the unit is sitting level, then contact EdgeStar  
support  
The ice case hinges or the ice shovel plastic  
tabs (on older models) are broken and need to  
be replaced.  
When the unit tries to dump the ice, the ice  
case and shovel jam.  
6
 
The ice maker has a funny smell or the ice Clean the machine out with a mild soapy  
that is being produced has an unappealing solution and a soft cloth  
taste.  
Add a tablespoon of vinegar to the water in the  
reservoir and then run a few batches of  
ice. After removing the vinegar ice and water,  
run a few more cycles with regular water.  
Remove this water and ice. The machine  
should then be free of a bad smell and you  
should be able to produce better tasting ice.  
The “add water” light is on even though the Your water may not have enough impurities  
machine is full of water.  
(distilled, reverse osmosis [RO], purified, etc.)  
in it. Add a pinch of salt to the distilled water.  
This will add impurities to the water which will  
allow the machine to detect the water.  
The water uptake filter may be clogged (at the  
bottom of the lower water reservoir). Using a  
flathead screwdriver to pry it out, clean the filter  
and replace.  
If the ambient temperature in the room is less  
than 60 degrees, use only the small and  
medium ice cube size settings.  
Ice maker freezes one big block of ice  
instead of individual cubes.  
If the ambient temperature in the room is  
normal, the compressor may be faulty. Contact  
EdgeStar support  
The unit is leaking.  
If there is a steady drip coming from the  
machine, the drain plug may be loose or a  
hose may have been damaged. If the drain  
plug is securely attached, contact EdgeStar  
support  
If the machine is leaking when water is poured  
into the lower water reservoir, a hose may have  
become dislodged. Contact EdgeStar support.  
The evaporator coils are not freezing/The Contact EdgeStar support  
evaporator coils are not releasing the ice/Only  
half of the evaporator coils are freezing.  
7
 
 
This EdgeStar product is warranted to be free from defective workmanship and materials for  
the first year following the date of original purchase. Replacement parts will be supplied free of  
charge for the first year following the date of original purchase. Labor will be performed free of  
charge for the first 90 days following the date of original purchase.  
WHAT IS COVERED  
This warranty applies to the original purchaser only, and only covers defects in workmanship  
experienced during operation of the product under normal service, maintenance, and usage  
conditions. This warranty applies to the purchase and use of this product in residential settings  
within the United States of America.  
WHAT IS NOT COVERED  
The following limitations apply to the coverage of this warranty:  
Optional accessories, attachments, and appearance items are excluded from warranty  
coverage, as is shipping damage, and any damage caused by improper voltage or any other  
misuse, including abnormal service, handling, or usage.  
This warranty does not cover normal wear and tear on parts or replacement of parts designed  
to be replaced, e.g. filters, etc.  
This warranty does not cover service trips to deliver, pick-up, repair, or install the product, or to  
instruct in proper usage of the product.  
Damages or operating problems resulting from abuse, operation outside environmental  
specifications, uses contrary to instructions provided in the owner’s manual, accidents, vermin,  
fire, flood, improper installation, unauthorized service, acts of God, unauthorized installation or  
modification, or commercial use are excluded from warranty coverage.  
Damage or loss of items stored inside the appliance are excluded from warranty coverage.  
This warranty does not cover labor incurred 91 days or more after the date of original  
purchase.  
This warranty does not cover use of EdgeStar products in commercial settings.  
DESCRIPTION OF WARRANTY SERVICE  
All defective product components covered by this warranty will be repaired or replaced, at  
EdgeStar’s option, free of charge on a mail-in basis to EdgeStar’s authorized repair facility  
during the first 90 days from the date of original purchase.  
All defective product components covered by this warranty will be repaired or replaced, at  
EdgeStar’s option, on a mail-in basis to EdgeStar’s authorized repair facility during the time  
period beginning on the 91st day from the date of original purchase and ending one year from  
the date of original purchase. During this time period, parts will be supplied free of charge, but  
labor charges will apply.  
All replacement parts and units will be new, remanufacturered, or refurbished.  
All products and components replaced by EdgeStar under warranty service become the  
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property of EdgeStar.  
OBTAINING WARRANTY SERVICE  
Contact EdgeStar for troubleshooting assistance and warranty service authorization at  
1-866-319-5473. Please have your order receipt available to confirm the date of purchase.  
Once an EdgeStar authorized representative has confirmed that your product is eligible for  
warranty service, the product must be returned to an EdgeStar authorized repair facility.  
The purchaser is solely responsible for prepaying all shipping related costs to and from the  
repair facility.  
EdgeStar is not responsible for damage resulting from shipper mishandling or improper  
packaging.  
Do not return defective product to the place of purchase.  
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED,  
INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR  
FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS  
REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD  
ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE  
FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES  
OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,  
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.  
SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL  
DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY  
GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY  
FROM STATE TO STATE.  
 
 

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