Psiber Data Systems Network Card Pinger Plus Network IP Tester User Manual

UPDATE PINGER SCREEN  
The Pinger Plus firmware can be updated over the network as  
new revisions are released. Notice of a new revision will be provided  
file, connect the Pinger Plus to the network, go to the Update Pinger  
Setup screen, press the Select function key and the unit will Link to the  
network and enable the firmware update mode. Next run the down-  
loaded file on the computer. The program will ask for the current IP  
address of the Pinger Plus (see Pinger IP Address Setup screen) and  
your password. When the update is complete the program will notify the  
user and the Pinger Plus immediately goes to the Link screen and  
searches for the Link. WARNING: Any disruption while programming is  
in process will result in the unit being unuseable and will have to be  
returned to the factory for repair. Install a fresh set of batteries or connect  
the AC adapter to the unit before starting an update.  
TM  
+
PINGER PLUS  
NETWORK IP TESTER  
USER’S GUIDE  
POWER  
Duration - The Pinger Plus will typically provide about 5 to 6 hours of  
operation from a set of four AA alkaline batteries. An AC adapter is also  
provided which will power the unit but does not recharge the batteries.  
Auto Power Down - The Pinger will automatically turn off after the time  
selected in the Power Down Setup screen or will run continuously until  
manually turned off when “ON” is selected for Power Down.  
Low Battery - When the batteries are below the level required for the  
Pinger Plus to operate properly, a battery graphic appears in the upper  
right hand corner of the display.  
WARRANTY  
Psiber Data Systems Inc. warrants that the product shall be free from defects in parts or workmanship for  
a period of 12 months from the date of purchase if used in accordance with Psiber Data Systems Inc. operating  
specifications.  
THIS IS THE ONLY WARRANTY MADE BY Psiber Data Systems Inc. AND IS EXPRESSLY MADE  
IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO  
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.  
Should any parts or workmanship prove defective, Psiber Data Systems Inc. will repair or replace at Psiber  
Data Systems’ option, at no cost to the Buyer except for shipping costs from the Buyer’s location to Psiber Data  
Systems Inc. This is Buyer’s SOLE AND EXCLUSIVE REMEDY under this Agreement. This warranty does not  
apply to products which have been subject to neglect, accident or improper use, or to units which have been altered  
or repaired by other than an authorized repair facility.  
Return of Equipment - To return a product to Psiber Data Systems Inc., first obtain a Return Authorization  
number from our Customer Service by calling 619-287-9970. The RA# must be clearly marked on the shipping label,  
or the package will not be accepted by Psiber Data Systems Inc. See sample label below.  
To: Psiber Data Sytems Inc.  
7075-K Mission Gorge Road  
San Diego, CA 92120  
RA# XXXXXXXX  
Pinger, Plus+, psiber and the Psiber logo are trademarks of Psiber Data Systems Inc.  
Copyright 2003 Psiber Data Systems Inc. All rights reserved.  
 
PORT ID SCREEN  
OPERATION  
Pressing the PortID function key in the Link Screen presents the  
Port ID Screen. As soon as this screen appears, the Pinger begins  
transmitting a pattern of Link signals  
To test a hub, switch, router or NIC connect a patch cable from the  
RJ-45 port on the equipment to the RJ-45 jack on the Pinger Plus.  
LINK SCREEN  
Turn on the Pinger Plus by pressing the “PWR” button. The unit  
scans the RJ-45 connection searching for Link signals. If no Link signals  
are found, a “No Link” message is  
that will cause the hub,switch or NIC  
Link LED to blink or stay on continu-  
ously. Identifying the specific port a  
wall outlet/PC is connected to can aid  
displayed and a REPEAT function is  
in diagnosing the cause of failed PING tests. Hubs and switches from  
various manufacturers have different specifications for the time it takes  
for Link signals to turn the Link LED on and off. The Pinger Plus has four  
different blink rates and a continuous mode that can be selected by  
pressing the Up/Down cursor key. An initial test directly at the hub or  
switch will determine the best blink rate setting before conducting a  
Port ID test at a wall outlet.  
provided to rerun the search for a Link  
Partner. When proper Link signals are  
found, the Pinger Plus displays the  
connection as a LAN, NIC or an Auto MDI-X port; the capabilites of the  
Link Partner; the speed and duplex the Pinger is using for the connection  
and the polarity of the connection (normal or reversed). When the Link is  
established, the PING, DHCP and  
SETUP  
PortID function keys are displayed.  
Disconnecting the Pinger will cause the  
unit to immediately restart the search  
for Link signals.  
Pressing the SETUP key in any screen presents the Setup  
Screen.The Up/Down cursor key is used to display: 1) Pinger IP  
Address Setup 2) Pinger Subnet Mask  
Setup 3) Pinger Gateway Setup 4)  
Pinger IP List Setup 5) Pinger MAC  
Screen 6) Profile Setup 7) Default  
Profile 8) Ping Count 9) Packet Size  
Note: If a Link Partner is transmitting NLP or MLT-3 Link signals instead  
of a Link Code Word, the duplex mode is unknown (shown as “UN” in  
the LINK screen) and the Pinger Plus will always connect at half duplex.  
PING tests can still be run even if there is a duplex mode mismatch.  
PING SCREEN  
Pressing the PING function key in the Link Screen presents the  
PING Screen. The Up/Down cursor key is used to select: 1) enter and  
PING a new IP address 2) PING one of eight preprogrammed IP  
addresses (see IP List Setup) 3) PING  
10)Time Out 11) Power Down Time Setup 12) Password Setup or 13)  
Pinger Update . Press the SELECT function key to enter the displayed  
setup screen. The Pinger MAC is shown for information only and can  
not be changed.  
IP LIST SETUP SCREEN  
The IP List Setup screen is used to enter from one to eight names and  
IP addresses. The Pinger can then PING the entries individually or PING all  
entries sequentially.  
all of the one to eight preprogrammed  
IP LIST addresses 4) PING a Range of  
IP addresses or 5) PING one of eight  
Data Entry - Use the Up/Down cur-  
Profiles(see Profile Setup).  
sor key to select one of the eight storage  
When an IP Address, IP List or IP Range is selected, pressing the  
locations and press the right arrow key PING function key transmits the PING packet and “Wait” is displayed  
to display the cursor and begin entering until a response is received. A summary of the PING responses is  
a new name or editing an existing one.  
Use the data entry keypad to input the number or letter (each time the key  
is pressed the next letter or number on the key is displayed). Pressing the  
right cursor key advances to the next character. Pressing the left cursor  
key selects the previous character. Names can be a maximum of ten  
characters long. Pressing the right cursor key an eleventh time advances  
the cursor to the IP Address which is divided into four fields of three  
characters. Only numbers can be input in the fields and the maximum  
valid number for any field is 255. Single digits can be entered in any of the  
three character locations and will be right hand justified when the cursor is  
displayed showing the number of  
PINGs transmitted and the number of  
Good and Bad responses. Pressing the  
Up/Down cursor key shows, in  
numerical order, the results of each  
PING including the Round Trip Time  
and if the received data is identical to  
the transmitted data (Data:Good) or the  
data has been corrupted (Data:Bad).  
Pressing the INFO function key  
moved to the next field. Two digit numbers can be entered in the left two or displays the MAC address of the PINGed IP address. If no PING  
right two character locations. If an invalid number is entered, the cursor will response is received within specified Timeout time (see Timeout Setup),  
not advance to the next field. After entering or editing the name and IP “No Response” is displayed. When the PINGed IP address is in a  
address, press the SAVE function key to store the information in non-volatile different subnet than the Pinger IP address, the unit first attempts to locate  
memory. The information is retained even if the unit is turned off or the the default gateway. If the gateway does not respond, the Pinger  
batteries are removed. To remove an entry from the list, press the right displays a “NOGW” message indicating either the gateway is not  
cursor key to select the entry and then press the star key. A “Delete Entry” operating properly or an incorrect gateway IP address was entered.  
message is displayed and pressing the SAVE function key clears the When a PING response is received from another subnet, the MAC  
address of the Gateway is shown (GW MAC) by pressing the Info key.  
 
selected name and IP Address.  
Note: When the IP address of the device being PINGed is in the same  
subnet/VLAN as the IP address of the Pinger, the Subnet Mask can be  
“ON” or “OFF” and a Gateway IP address is not required. When the IP  
address is in a different subnet/VLAN, the Subnet Mask must be “ON”  
with the mask entered and the IP address of the Gateway must be  
entered. (See Subnet Mask Setup and Gateway Setup).  
LIST SCREEN  
DHCP SCREEN  
Pressing the DHCP function key in the Link Screen presents the  
DHCP Screen and begins the DHCP client-server test.  
Note: The MAC Address of the Pinger  
Plus may have to be added to the  
Access List of the DHCP Server for the  
Pinger messages to be accepted - see  
When “IP List” is selected and the PING function key is pressed,  
each IP address stored in the IP List (see IP List Setup) is PINGed in  
turn. The same “Wait” and “No  
your System Administrator for  
requirements.  
The Pinger Plus transmits a “Discover” message to locate a DHCP  
server. If no DHCP Server responds to the message within the DHCP  
Timeout period (see Timeout Setup), the Pinger will retransmit the  
“Discover” message up to three more times. If no DHCP Server  
responds after the fourth attempt, “No Response” is displayed. When a  
DHCP Server responds to the  
Response” messages are displayed  
as described above. After completing  
the PING of the last stored IP address,  
the IP List Reponse screen is shown.  
LIST RESPONSE SCREEN  
The List Response screen shows the results of the PING to each of  
the stored IP addresses. The Up/Down cursor key is used to scroll through  
each IP address with Round Trip Time, Data status and MAC address  
presented for IP addresses that are found  
message, the Pinger displays “Server  
Found” the IP Address of the Server  
and the IP Address assigned to the  
Pinger.  
or “No Response” for IP addresses that  
Pressing the INFO key displays the Gateway IP Address and the  
did not respond within the Timeout pe- Subnet Mask used with the IP Address assigned by the DHCP Server.  
riod. Times that are less than one sec- Note: If the DHCP Server does not provide the Gateway IP Address, a  
ond are shown in milli-seconds (ms).  
0.0.0.0 IP Address is displayed.  
RANGE SCREEN  
Pressing the PING key while in the DHCP Client mode presents the  
PING screen with a “DHCP” message  
When “Range” is selected, the Range screen is displayed with  
start and stop IP addresses. The first three octets of the start and stop  
address must be the same and the fourth octet defines the range from  
one to a maximum of 255 IP addresses. Pressing the PING function key  
PINGs all the addresses in the range  
displayed and the IP Address of the  
Gateway. If Gateway information is not  
available, the DHCP Server IP Address  
is shown.  
simultaneously. Each PING response  
Pressing the PING key from the IP Ping Screen transmits a PING  
that uses the IP Address, Gateway Address and Subnet Mask provided  
by the DHCP Server instead of the IP Address, Gateway Address and  
Subnet Mask that were previously entered and stored in the Pinger. The  
Gateway IP Address is automatically entered as the address to be  
PINGed (or the DHCP Server address when Gateway information is not  
available). Alternatively, a new IP Address can be entered or the Up/  
Down cursor key can be used to select a previously stored address.  
Pressing the EXIT key returns the Pinger back to the LINK Screen and  
clears the DHCP Server assigned addresses and mask. Pressing the  
Setup key also clears the DHCP Server assigned information and  
transmits a DHCP release packet to the DHCP server so that the IP  
address is available for reassignment.  
can be viewed by pressing the Up/  
Down cursor key. Holding the key will  
cause the responses to scroll faster.  
PING RESPONDER MODE  
The Pinger Plus will respond to a PING request that is sent to the  
unit’s IP address. When the unit is in the LINK Screen, a PING to the  
Pinger Plus IP address presents the  
PING Received screen. The Ping  
Received screen shows the IP and  
MAC addresses of the PING source.  
 

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